A customer can add neetoChat on any page of your website/application that you’d like. They provide a quick and simple way for customers to flip through your knowledge base or reach out to your team to provide customer support via realtime chat and also the customers can also create tickets from neetoChat if necessary.
Follow the steps to add neetoChat to your website:
- Login using your admin account.
- Go to
Chat -> Installation. - Select the Active status button.
- In the Code snippet section, copy and insert the script before the closing body tag (
</body>) of your website to display the neetoChat in your website.
If we make the neetoChat invisible (by making Active status disabled), you can still open it via JavaScript code using the NeetoChat.contextualHelp.openWidget() API.
