Chat to your users straight from slack, get notified when a new conversation is started from neetoChat.
Get notified when a user starts a conversation from the neetoChat.
Reply to and close the conversations.
Here is how to get started,
Integrate Slack
First switch to Neeto-chat App, then Integrations > App Store
Click Install for slack, this will enable slack integrations for the organization. After installing click on the settings icon which open up a slider. Here you can see the instructions to integrate slack ( click on Start slack auth ).
Next, sign into the Slack account you’d like to integrate, and authorize Neeto-help’s access to Slack.
Once you're set up, here's how to set up notifications for your customers' activity in Slack.
Get Slack Notifications
Select any slack channel for receiving notifications from the neetoChat, you can either create a new channel or select an existing channel.Once the notification channel is selected all the notifications will be send to this channel.
Any conversation initiated from the neetoChat will be notified in the channel that you've set as the notification channel.
The conversation will be received in the newly created channel