Getting to learn about new things can make you feel fearsome. But you don't have to feel that way because we have created this complete guide to help you get started.
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- Round robin ticket assignment
- Auto bcc
- Add a new support email
- Load balanced ticket assignment
- System fields
- Ticket placeholder variables
- Footer for ticket related emails
- Sending messages to a Slack channel
- Tickets by blocked customers are spammed by default
- Ticket agents
- Automation rules will skip the validation
- Email Forwarding - GMail
- Email Forwarding - Outlook
- Email Forwarding - Office 365
- Email Forwarding - Yahoo!
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